Absenteeism is every form when an employee is absent from the workplace regardless of duration or its reasons. The most common causes of absenteeism are as follows:
- Family issues
- Personal needs
Absenteeism is never the only symptom. It is usually the result of employee’s dissatisfaction with the organization of work, work conditions or personal relationships. Frequent absenteeism is a sign of upcoming fluctuation and fluctuating points to negative tendencies and problems in the organization.
It is believed that the absenteeism rate is inversely proportional to employee’s competitiveness and the employee’s competitiveness is calculated through seeing into human capital. The value of human capital is measured through various indicators such as employees’ know-how and skills, professional work experience, age, absenteeism, fluctuations, investments into education and similar.
According to the research conducted with the aim of analyzing human capital in Croatian companies (Pološki and Frajlić, 2003.) the biggest absenteeism rates were in manufacturing companies, middle-sized companies and in state-owned companies. The data shows absenteeism rates in Croatian companies are relatively low. This means that Croatian workers are competitive! Only if the reason that absenteeism rates are low does is not that economies such as ours are not developed. (Pološki and Frajlić, 2003.). This is only an assumption.
According to the same research, in as many as 75% of Croatian companies, regardless of the work they perform, size and ownership, absenteeism rates are under 10% – which is believed to be acceptable.